National Institute of General Medical Services (NIGMS)

Full external-facing website redesign. The user-centric goal was to create an intuitive interface for effortless civilian, student, and educator purposes.

Debut website for NIH’s Vaccine Adjuvant Catalogue, featuring public read-only access and internal scientist workflows to submit, edit, and approve Adjuvants.

Company size

~ 15,500 internal

50-75 Submitters, not including public use

~ 15,500 internal

Focus Groups

General Pubilc, Principal Investigators (PIs) [Scientists], PI Delegates (Project Managers)

My Roles

Lead Designer -
UX Researcher,
UX/UI Product Designer

My Tools

Adobe XD, Figma, Procreate, Photoshop, Zoom, Slack, Teams, Chrome, Outlook, Trello, PowerPoint, Excel

Adobe XD, Photoshop, Zoom, Slack, Teams, Chrome, Outlook, Trello, PowerPoint, Excel

Challenge

Researchers visit NIGMS to find matching grants and apply for funding. This redesign streamlined the grant-matching and application process while making scientific resources more discoverable for the public.

The original site, built by my team years earlier, had navigation issues - popular internal pages lacked direct links from the landing page, making essential features hard to find. After analyzing years of traffic data, the client wanted to reprioritize content to better serve current user needs.

Results

The redesigned website features a clean, clutter-free interface, making it easier for users to navigate and access essential features. The improved workflow resulted in a 60% increase in direct through-line according to user testing. The updated website is currently being finalized in development.

~ 5M

Traffic to the site monthly

60%

Improvement in User Workflow